Contacting Stelo

Please use the following methods to contact Stelo if you need to obtain a license key, or have suggestions or need information about Stelo products.

Support

If you do not want to use the online licensing feature of the License Configuration utility, you can obtain a license key for your product by sending an email to support@stelodata.com or opening a support ticket at https://support.stelodata.com with the following information:

• TCP/IP address or Host ID of the computer on which the license will be installed

• Number of connections purchased

• Company Name

• Contact Name

• Phone Number

• Email Address

Stelo Support will send a reply email that provides the license key for your organization's use of the product. Since the license is unique to the computer on which it will be installed, you must contact Stelo should you need to move the license from one computer to another.

Additional technical support may be available subject to the prices, terms, and conditions specified in your organization's maintenance contract with Stelo.

Sales and Service

If you have ideas for product enhancements or need more information about how Stelo products can provide solutions for connecting Windows and UNIX applications to IBM host resources, please contact us via any of the following methods.